❓FAQs

Frequently Asked Questions

1. What products do you sell?

We offer a wide range of home essentials including kitchen tools, home decor, daily use items, storage solutions, gadgets, and more – all designed to make your everyday life easier and more stylish.

2. How can I place an order?

Browse your favorite products, add them to your cart, and proceed to checkout. Follow the steps to complete your purchase securely.

3. What payment methods are accepted?

We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (available on select orders).

4. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

5. How do I track my order?

Once your order is shipped, you'll receive a tracking link via email or SMS. You can monitor the status in real-time.

6. Can I cancel or modify my order?

You can cancel an order within 12 hours or before it is dispatched. Once shipped, the order cannot be modified or cancelled.

7. What is your return/refund policy?

We accept returns within 7 days of delivery for unused items in original condition. Refunds are processed within 5–7 business days.

8. Is shopping on Union Cart safe?

Absolutely! We use secure payment gateways and do not store any payment information. Your data and privacy are fully protected.

9. How can I contact customer support?

You can reach us at:
📧 careunioncart@gmail.com
📞 +91-9589513001
(Available: Mon–Fri | 11: AM – 5:00 PM)